Returns & Refund Policy

Returns & Refund Policy

At Flexana, all sales are considered final. We do not accept returns or offer refunds for any reason other than if the product arrives damaged. If you receive a damaged item, please contact us and document your order with clear photos of the damage and your order information. We will review the case and, if eligible, issue a refund or replacement at our discretion. Please note that we do not offer refunds or returns for reasons such as change of mind, incorrect purchases, or dissatisfaction. By completing your purchase, you agree to these terms. For any questions or concerns before placing an order, feel free to reach out to our support team at Info@flexana.com